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Questions for an entrepreneur

Can being an Entrepreneur be taught or is it something you are born with?

You’re not born with it you get it from life, desire and other people, by being motivated to achieve what you want.  If you don’t know what you want right now look towards other people.  Pick the bits out of their lives that you want which of course can be easier said than done.

Very often people that are born and raised in a poor family do better than people who are brought up in a rich family.  They seem to have an overwhelming desire to get themselves, and their family, out of the low income trap.  They strive to become secure in all aspects of their lives, very often accumulating unimaginable wealth.

 

Which is the greatest teacher, failure or success?

Both really – failure teaches you not to do the same thing again, not to do it in the same way or to do it at a different time or in a different place.  Failure can also stop you progressing, many people who have failed have given up and unfortunately failure has taught them to stop.

On the other hand success breeds success it motivates you to repeat what you have done right, to do it again, and again, and again.  Success drives you where failure can sap your strength from your body and soul.  To put it in to reality success and failure do go hand-in-hand and you learn from both of them.  You learn from failure to be stronger and more determined.  You learn from success to be grateful and humble – you just have to make sure that you are successful at least 51% of the time.

 

As in investor do you look for companies that are already established or a company with a ‘cutting edge’ idea?

Being a ‘developer’ I have invested in large ‘house building companies’, those who are progressing and want to move in the same positive direction as me.   Another example, I look for companies who attract tax relief, EIS schemes and Inheritance Tax relief such as forestry production.

My investments cover a wide variety of businesses including restaurants, bars, technology, manufacturing, commercial property and managed funds.  If you can think of a subject we have probably got some type of investment in those areas.

 

Is there a single factor for retaining customers?

Yes, exceed their expectations.   Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.  For example, when you say you will deliver tomorrow, you deliver tomorrow, not in the morning, or the afternoon, give a specific time.

 

What do you look for in an employee?

  • Curiosity: a curiosity of life and to be able to put that curiosity to work on the job
  • Enthusiasm: a person who responds to tasks and fit themselves to the job
  • Education: a person who has knowledge and is willing to share it with others
  • Understanding: a person who understands the benefits of time

 

What has been the toughest decision you have had to make?

There is no one decision that has been the toughest.  The sacrifices you have to make in order to reach your goals in business involve a tremendous amount of hardship, not only for yourself, but for your immediate family too.  It’s something you do in your stride without unfortunately thinking because very often consequences of not making tough decisions will inevitably lead to the failure of what you are striving to achieve,

I suppose the toughest decision was the decision to be tough.

 

What’s your least favourite part about being an entrepreneur?

I don’t have a least favourite part.

 

What’s the biggest thing you struggle with as an entrepreneur?

Time, there is not enough time for the all the things I want to do every day of my life. I want to spend each waking hour with 60 minutes filled full of productive enjoyment, being healthy in both mind and body.  I want the 60 minutes to teach me, teach me about the University of Life.  I want the 60 minutes to create a fantastic business.  I want the 60 minutes to share with my family, I want to cook the most delicious foods from around the world and I want to enjoy all that life has to offer.

Then, after I have done all those things in the first hour of the morning, I want to do all those things in the second hour, the third and so on.

 

What would you be doing now if you were not being asked questions?

I would be doing what I do every day, answering emails, helping others and gaining knowledge