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Lifetime Awards

Lifetime Awards – Neville Wright & Marilyn Wright recognised across the retail and nursery industry for technology introduced to enhance customer service & online shopping

 

Lifetime Awards - Neville Wright

Retail Systems Awards 2011: Retailer of the Year
Kiddicare are delighted and proud to announce the company has been recognised at the Retail Systems Awards 2011 as Retailer of the Year, beating Tesco.com, the Co-Operative Group and Carphone Warehouse. This award recognised Kiddicare’s technology developments; specifically our iPhone app and mobile site as well as our online community and the impact this initiative has had on our customer service offering

 

Lifetime Awards - Neville Wright

E-Commerce Awards for Excellence 2011: Best Use of Online Content
Kiddicare.com’s outstanding video content has been awarded Best Use of Online Content at the E-Commerce Awards for Excellence 2011. The company features in excess of 3,500 professional audio-visual videos for customers to ascertain the style, quality and functionality of an item before they buy. The revenue generated from this assisted sales technique and reference tool for non customer’s won Kiddicare the Best Use of Online Content accolade.

 

Lifetime Awards - Neville Wright

European Call Centre and Customer Service Awards 2011
Kiddicare, is proud to announce its win at the European Call Centre and Customer Service Awards 2011. The company has been recognised for the technology which it has implemented to enhance the customer experience, including the online interactive community, social media platforms as well as call centre initiatives. Kiddicare is extremely excited to have the effort it puts in to improving the customer service the company offers acknowledged, at a European level.

 

Lifetime Awards - Neville Wright

Online Retail Awards 2011 Online retail mobile site of the year
Following the successful launch of the mobile-friendly version of Kiddicare.com, we are delighted to announce that we have been awarded the best online retail mobile site of the year at the Online Retail Awards. The Online Retail Awards seek out examples of retailer’s websites that offer great online shopping experiences for customers and we were selected as winners due to our seamless integration of the mobile site and app with the main site. This has reduced the demands on the customer communications team, while increasing sales, conversions and future growth rates

 

Lifetime Awards - Neville Wright

Snow Valley Golden Chariot Awards 2011
The Golden Chariot and Silver Chariot awards are given to the retailers that achieved an outstanding performance in the research for Snow Valley’s annual Online Retail Delivery Report. Kiddicare was the worthy winner of the Silver Chariot for Best Customer Service in 2011. The judges felt that Kiddicare’s use of text messaging when delivering an order was just one example of their excellent customer service, a customer receives an SMS message that they can respond to if they wish to reschedule for another day, thus saving them and the carrier the hassle of a failed delivery.

 


 

Lifetime Awards - Neville Wright

Kiddicare.com Rated 7th Best online shop revealed by Which? October 2010
We’re pleased to announce that Kiddicare.com is rated 7th in Which Best online shops voted by 11,000 Which members And also came 2nd in the Baby & Toddler category by giving customers best price, delivery, product, site usability and returns, beating other competitors like Amazon, Argos & Mothercare.

 

Lifetime Awards - Neville Wright

Experian Hitwise Top 10 Awards 2010
We’re pleased to announce that www.kiddicare.com is an Experian Hitwise Top 10 winner for 2010. During 2010, www.kiddicare.com ranked No. 10 based on market share of visits among all United Kingdom websites in the Hitwise Shopping and Classifieds – House and Garden industry. The Experian Hitwise UK Top 10 Awards celebrates the most successful UK websites based on market share of UK visits a website has received throughout 2010.

 

Lifetime Awards - Neville Wright

Econsultancy Innovation Awards 2010 – highly commended badge
Kiddicare has been recognised at the E-Consultancy Awards 2010 and been highly commended for its Innovation in E-Commerce. We will continue to work to improve our online shopping experience for Kiddicare customers.

 

Lifetime Awards - Neville Wright

Mother & Baby Awards 2010 – Best Online Retailer
For the second year in a row, Kiddicare has won the Mother & Baby Award for Best Online Retailer. We are incredibly proud of this award as it is voted for by our customers and Mother & Baby readers. To win it two years running is a wonderful achievement and we are delighted that we have been recognised by those who really matter – parents. This award was also one of three gold awards Kiddicare won.

 

Lifetime Awards - Neville Wright

Mother & Baby Awards 2010 – Best Nursery Retailer
This year Mother & Baby launched a new award for Best Nursery Retailer and we were over the moon when we won this award in addition to Best Online Retailer. Here at Kiddicare, we are dedicated to providing our loyal customers with excellent products at competitive prices whilst also maintaining the highest level of customer service possible. A massive thank you goes out to all the customers who voted for us. This award was also one of three gold awards Kiddicare won

 

Lifetime Awards - Neville Wright

Mother & Baby Awards 2010 – Best Nursery Product
This year the Kiddicare.com Splash Changing Unit was awarded the gold award for the Best Nursery Product and the Mother & Baby awards. We were thrilled to not only be recognised for our retailing but also our products. This award was also one of three gold awards Kiddicare won.

 

Lifetime Awards - Neville Wright

Retail Week Awards
We are delighted to announce that Kiddicare.com has been short listed for an Oracle Retail Week Award in the category ‘Non-Store Retailer of the Year’. The awards ceremony takes place on 17th March 2011.

 

Lifetime Awards - Neville Wright

Prima Baby Awards 2010
Kiddicare.com has won two awards in the Best Shopping Website category at the Prima Baby Reader Awards 2010 Best Buy and Best Value Retailer. We’re particularly proud of these awards as they’re voted for by our customers. Our aim at Kiddicare.com is to deliver the best quality products at the best price and these accolades prove our customers believe we’re meeting these targets successfully.

 

Lifetime Awards - Neville Wright

IMRG E-Commerce Awards for excellence 2010
Kiddicare has won the award for the Best Customer Experience at this year prestigious E-Commerce Awards beating Sainsbury online, my-wardrobe.com and Wiggle.co.uk

 


 

Lifetime Awards - Neville Wright

Mother & Baby Awards 2009
Kiddicare has been voted the number one Online Retailer of the Year by the Mother & Baby readers. Kiddicare was judged on a number of criteria including; product range, ease of use, and customer service. Kiddicare collected the award at the Mother & Baby Awards 2009 ceremony on the 19th November.

 

Lifetime Awards - Neville Wright

The Evening Telegraph Business Awards
Kiddicare are pleased to announce that we have received an award from the Peterborough Evening Telegraph. At the Evening Telegraph Business Awards held in Peterborough on the 17th November Kiddicare picked up the Retail Award. The award was in recognition of the company’s high standards of customer care, after-sales service and quality control.

 

Lifetime Awards - Neville Wright

Baby Products Association (BPA)
The e-Commerce Awards for excellence has been created to recognise excellence and innovation in the ever evolving e-commerce industry. As the e-commerce leader in the baby and nursery sector, Kiddicare are very proud to announce that we have won the award for Overall Excellence in Nursery Retail.

 

Lifetime Awards - Neville Wright

E-commerce Awards for Excellence
Kiddicare are pleased to announce that we have been highly commended for the Best Multi-Channel Retailer at the e-Commerce awards for excellence 2009!

The award recognises that we have integrated the internet in the best way possible to enhance our overall business and customer experience and that we have evidently committed ourselves truly to e-Commerce.

 

Lifetime Awards - Neville Wright

Retail Systems Awards 2009
Kiddicare.com were double winners at the Retail Systems Awards 2009 held on 29th October.

Firstly, Kiddicare.com won the award for Retail Website of the Year beating a number of big retailers. In 2008/9, Kiddicare.com was the first retailer in the UK to deploy social navigation technology from Power Reviews to enable shoppers to navigate around the site using any combination of product attributes, customer sentiments and product ratings.

In addition, Kiddicare.com won the Multi-Channel Retailer of the Year award thanks to the nursery retailer’s continued focus on providing the best possible shopping experience for its customers. In the past 12 months, Kiddicare.com as created a seamless ordering process both online and offline and embraced new retail technology innovations to improve the customer experience further.

 

Lifetime Awards - Neville Wright

Practical Parenting Awards 2009/2010
For the second year running Kiddicare.com has won the Practical Parenting award for Online Nursery Retailer of the Year 2009/2010. The award is to be presented to Kiddicare on 11th October 2009.